Apple Pay unavailable to certain customers
Mar 22, 12:36 CATResolved - This incident has been resolved.Mar 17, 09:31 CATInvestigating - Due to a system update, your Apple Pay functionality may have been deactivated. Please reactivate your card...
View ArticleInternet Banking and Mobile Banking App currently unavailable
Mar 25, 08:45 CATResolved - This incident has been resolved.Mar 25, 07:26 CATInvestigating - Standard Bank: We regret that you may not be able to login into Mobile Banking App and Internet Banking. We...
View ArticleElectricity Purchases Unavailable
Mar 30, 17:15 CATResolved - This incident has been resolved.Mar 30, 17:13 CATIdentified - Customers are unable to purchase prepaid electricity at the moment.
View ArticleLotto feature unavailable on Mobile App and Internet Banking
Apr 6, 22:01 CATResolved - This incident has been resolved.Apr 6, 19:54 CATInvestigating - We are currently investigating this issue.
View ArticleLotto transactions-Intermittent Errors
Apr 8, 21:03 CATResolved - This incident has been resolved.Apr 8, 18:57 CATUpdate - We are continuing to investigate this issue.Apr 8, 18:49 CATInvestigating - We are currently investigating this issue.
View ArticleLotto transactions - intermittent errors
Apr 12, 21:25 CATResolved - This incident has been resolved.Apr 12, 20:25 CATInvestigating - We are currently investigating this issue.
View ArticleReal Time Clearance
Apr 19, 13:55 CATResolved - We are pleased to inform you that our Real Time Clearance Delays have been resolved. We are sorry for the inconvenience caused.Apr 19, 12:29 CATIdentified - We are currently...
View ArticleUcount tile, Prepaid electricity, Manage Cards, EAP Limits, Home Services...
Apr 29, 13:19 CATResolved - This incident has been resolved.Apr 29, 11:48 CATUpdate - We are continuing to investigate this issue.Apr 29, 11:40 CATUpdate - We are continuing to investigate this...
View ArticleUcount tile, Prepaid electricity, Manage cards , EAP Limits, Home Services...
May 1, 13:57 CATResolved - This incident has been resolved.May 1, 09:25 CATInvestigating - We are currently investigating this issue.
View ArticleIntermittent login errors when accessing Internet banking and Mobile App
May 6, 17:12 CATResolved - This incident has been resolved.May 6, 16:00 CATInvestigating - We are currently investigating this issue.
View ArticleMultiple Service Impact: Internet Banking, Banking App, Cellphone banking,...
May 8, 16:08 CATResolved - Earlier today you were not able to transact on our Banking App, Internet Banking, Cellphone Banking, Credit Cards, Point of Sale (POS) and ATMs. All services have now been...
View ArticleInternet Banking Currently Unavailable
May 9, 09:19 CATResolved - Earlier today you were unable to login to Internet Banking or do Mobile App new registrations. All services have now been fully restored. We sincerely apologise for the...
View ArticleIntermittent Failures for Point of Sale and ATM transactions
May 21, 14:43 CATResolved - This incident has been resolved.May 21, 11:50 CATUpdate - We are continuing to work on a fix for this issue.May 21, 08:54 CATIdentified - You may be experiencing...
View ArticleLotto Feature Currently Unavailable
Jun 10, 16:01 CATResolved - Services restored at 15:14Jun 10, 15:14 CATIdentified - You may be experiencing failures when purchasing Lotto tickets on our Digital Platforms at the moment. We are working...
View ArticleImmediate Payments to Nedbank - Currently unavailable.
Jun 15, 15:35 CATResolved - Service restored at 15:27Jun 15, 14:54 CATIdentified - The issue has been identified and a fix is being implemented.Jun 15, 14:53 CATInvestigating - Immediate payments to...
View ArticleStandard Bank Simmonds Street Campus Inaccessible
Jul 12, 15:41 CATResolved - The Standard Bank’s Simmonds Street complex in Johannesburg CBD which was closed today after fire broke out at its Energy Management Centre early this morning is now safe to...
View ArticleImmediate Payments to Nedbank
Jul 29, 13:23 CATResolved - Services restored at 13:21, Immediate Payments to Nedbank can now be performed.Jul 29, 11:14 CATUpdate - Immediate payments feature for payments to Nedbank currently...
View ArticleInstant Money Vouchers - Intermittent Failures
Jul 29, 16:14 CATResolved - Services restored, we apologise for any inconvenience this may have caused.Jul 29, 14:30 CATIdentified - Instant money on Digital Platforms are failing intermittently. Our...
View ArticleImmediate Payments to Nedbank
Aug 1, 13:37 CATResolved - Service restored at 13:35Aug 1, 10:18 CATIdentified - Immediate payments feature for payments to Nedbank currently unavailable. We apologise for any inconvenience this may cause
View ArticleMobile Banking App - Ucount Tile - Intermittent Failures
Aug 2, 09:06 CATResolved - Services restored at 00:01Aug 1, 18:48 CATIdentified - Please note that there is an intermittent issue with the loading of the uCount tile, specifically the goals and gains...
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